Reviews

Edward

Just purchased a duplex that had an elevator installed by Advantage. After moving in, noticed an odd noise coming from the elevator mechanicals. I called Advantage and they had a tech come out that same day. Chris was a good guy and fixed the problem in less than an hour. Great customer service.

Karen Hempfling

Our elevator recently stopped working and we have an elderly parent living in our home. She is unable to take the stairs and we rely on the elevator to get her from one floor of the house to another.

A different elevator company came out right away but told us that the elevator could not be repaired and needed to be replaced. Our usual elevator maintenance company told us it would be over 4 weeks before they could send someone out to take a look, despite the fact that my mom was stuck on one floor of the house. I called Advantage and James understood the urgency of the situation for us. Quentin came to our house the next day and had our elevator working in less than an hour! Not only did he make the repair, but Quentin explained to me how to resolve the error code if it happens again. Fantastic customer service and I will definitely be calling them for regular maintenance and a new elevator installation, if needed in the future.

William Boehm

Very good partnership with Carolina Builders & Reconstruction. They came to the house as a team, agreed on a plan for the shaft and elevator cab. Then, worked together without issue to complete the job ahead of schedule. We are pleased.